Customer Service
Samson’s trained team of customer service representatives are available to assist you Monday-Friday 8:00 a.m. – 5:00 p.m. EST.
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How to Reach Us
- Email orders to: orders@samsoncorporation.com
- Technical Service: techservice@samsoncorporation.com
- General Inquires: For general inquiries please submit a digital contact us form.
- Toll Free: 800-311-1047
- Phone: 828-686-8511
- Fax orders to: 828-686-8533
The Samson Customer Service Department can assist you with:
- Product information
- Product availability, order status, and pricing inquiries
- Promotional Information
- Placing orders
- Return Merchandise Authorization (RMA)
- Shipping Information & Status
- Service Center Locations
The Samson Technical Service Department can assist you with:
- Product application recommendations
- Service support & troubleshooting
- Product specification assistance
- Distributor Warranty Assistance
- Service Center Locations